Department
Administration
Exists when the daily paperwork, invoicing, data entry, filing, scheduling coordination, permit tracking, requires dedicated staff. Administration is the operational glue that keeps the business organized. Before this department exists, everyone is doing their own admin work between their real job. It becomes real when the owner realizes that paying someone to handle paperwork is cheaper than having technicians or managers do it.
The department at a glance
Works
Office
behind a desk
Roles inside
3
documented roles
Core functions
5
the daily work
Core functions
What Administration actually owns.
The work that defines this department. If nobody owns it, the rest of the business pays the bill.
- ▸Document management and filing
- ▸Invoicing and payment processing
- ▸Permit and license tracking
- ▸Scheduling coordination and calendar management
- ▸Vendor communication and PO management
Roles inside
Who you’ll find in Administration.
3 roles we've documented here. Each has its own page with a day in the life, the duties, and the products built for it.
