Free resources
Tools for the numbers you keep guessing at.
Calculators, printable handouts for the team, field notes and video tutorials. Free to use, no sign-up.
Calculators
Sourced defaults to start from. Swap in your own numbers and the math does the rest.
What a tech hour really costs
Wage, taxes, benefits, the truck and the hours nobody bills, rolled into one number.
Open the calculator
Flat-rate price builder
Price a job from hours, parts and overhead, at the margin you actually want.
Open the calculator
Daily revenue target per truck
What each truck has to bring in every day to cover the shop and hit your profit goal.
Open the calculator
What callbacks cost you
The labor, parts and paying work you lose every time a crew goes back to fix a job.
Open the calculator
Print it, pin it up
One-page handouts for the people answering your phones and running your calls. Each one prints clean on a single sheet.
Field notes
Arrival window and on-the-way texts: what to send, when, and who owns the reply
What a customer should hear at booking, when the schedule slips and when the technician leaves, plus where a one-way text stops and a person takes over.
12 min
How to cut 'where is my technician?' calls and prove it worked
Find out why customers call for arrival status, fix the right cause (schedule, update or exception), and run a 30-day test with a scorecard that holds up at close.
13 min
ServiceTitan pricebook and job types cleanup: a step-by-step plan
How to clean up a ServiceTitan pricebook and job types without breaking mobile, booking or reporting: review first, deactivate instead of delete, and fix categories and business units.
8 min
How to audit arrival updates after a schedule change or a storm reroute
A reconciliation and test method to prove every rescheduled customer got the right arrival update, find the first broken handoff, and keep a record finance can rely on.
12 min