Department
Installation
Exists when the company does enough project-based installation work to separate it from service. Installation crews plan ahead, work from proposals and permits, and execute multi-step projects, they are not dispatched to fix something that broke. This department is real when the company has dedicated install teams that do not rotate onto service calls, with their own scheduling rhythm and skill requirements.

The department at a glance
Works
Field
out on the truck
Roles inside
2
documented roles
Core functions
4
the daily work
Core functions
What Installation actually owns.
The work that defines this department. If nobody owns it, the rest of the business pays the bill.
- ▸Executing planned installation projects
- ▸Coordinating with sales on project specifications
- ▸Managing permits and inspections
- ▸Material staging and job site preparation
Roles inside
Who you’ll find in Installation.
2 roles we've documented here. Each has its own page with a day in the life, the duties, and the products built for it.

