FOR THE DISPATCHER
Route Slot
Best-fit placement for every new recurring stop.
The dispatcher places a new account on the right route in the time it takes to read one screen. The best-fit route is already chosen and the drive-time impact is already shown.
- Time back
- 10 min
- per assignment
- Cost
- 17.5¢
- 35 Rivets per assignment
How it works.
5 steps, and your team only touches the ones that need a person.
- 1.
A new account comes in
When a new recurring customer is added, Route Slot picks up the new stop's address and how often it needs service.
- 2.
Every route gets scored
Route Slot checks the new stop against every active route for proximity, remaining room, added drive time, and technician match.
- 3.
The best fit is shown side by side
Route Slot recommends the route that fits best and draws it before and after the new stop, so the dispatcher can see the change at a glance.
- 4.
The dispatcher approves in one click
They review the recommendation, change it if they disagree, and approve the placement at the right frequency in a single action.
- 5.
It lands on the schedule
When a field management system is connected, Route Slot reads the routes live and writes the approved placement into the recurring schedule.
Try it.
A small working model of Route Slot. Nothing here touches a real customer.
Compare three routes for a new recurring stop and see which one fits without overloading a tech.
A day for the Dispatcher.
- 8:30 AM
Three new recurring signups came in overnight. The dispatcher opens the route map and starts working out which routes run near each new address.
- 10:00 AM
They place the first two by memory, picking the nearest route for each. The third address is between two routes and they are not sure which has room, so they take a guess and type it into the schedule.
- 2:00 PM
A technician calls in: their Thursday route is running long. The new stop the dispatcher added that morning put the technician over, and now the last two visits are at risk of sliding.
- 5:00 PM
They rework the Thursday route by hand to pull the new stop onto a different tech, and re-enter it in the schedule.
- 8:30 AM
The three new signups are waiting in Route Slot, each already scored against every route, with the best fit recommended and the drive-time impact shown.
- 8:40 AM
They read each recommendation, see which route has room and how much time the new stop adds, and approve all three at the right frequency. The between-routes one is placed on the route that actually has capacity.
- 2:00 PM
The Thursday route runs on time. The new stops landed where there was room, so nothing slid.
- 5:00 PM
No rework. The morning's placements held, and their afternoon went to the same-day changes that needed them.
What it won't do.
So nobody's surprised later.
- Does not re-optimize or re-sequence existing routes; it places one new stop at a time onto the routes as they stand.
- Does not create or define the routes themselves.
- Does not handle same-day dispatching or day-of schedule changes.
- Does not set up, price, or bill the new customer's account.
- About 220,000 calls a month analyzed across 31 shops
- 139 shops use Graphite Lab tools
- 108 ServiceTitan data types synced, including for multi-location operators
- 66 to 93 mobile PageSpeed, from a contractor's old site to the preview we built in under 10 days
Let’s talk about your shop.
No slide deck. Tell us how your team runs today and we'll show you what we'd build first. If it's a fit, we send you a quote.
