FOR THE APPRENTICE
Skill Map
A personal page where field learning sticks.
Every piece of equipment the apprentice has touched and every note they have taken lives in one place that is theirs to keep. The learning that used to live in their head or get buried in a text thread now builds into a record they can actually use.
- Time back
- 1 min
- per note
- Cost
- 3¢
- 6 Rivets per note
How it works.
4 steps, and your team only touches the ones that need a person.
- 1.
Every apprentice gets their own page
When an apprentice is set up on the platform, their personal Skill Map page is created automatically. It is theirs to build out as they move through jobs.
- 2.
They log the equipment they work on
From their Skill Map, the apprentice logs a piece of equipment, tied to a specific job or on its own. Each log captures the equipment type, what was done, and when.
- 3.
They add notes from the field
Any time, the apprentice writes a free-form note: an observation, a technique a tech showed them, a question to follow up on. Notes are timestamped and stay on the page for good.
- 4.
The Field Supervisor can look any time
The supervisor has read access to every apprentice's Skill Map. They see the logged equipment and notes and how the record has grown, without asking the apprentice to recap.
Try it.
A small working model of Skill Map. Nothing here touches a real customer.
Log an apprentice's work for the day, then switch to the supervisor's view of the same record.
A day for the Apprentice.
- 8:00 AM
The apprentice finishes a job where they worked on a new equipment type for the first time. There is nowhere to log it, so the experience lives in their head.
- 10:30 AM
The Field Supervisor tries to remember which apprentices have worked on heat pumps. They go on memory and are not confident in the answer.
- 1:00 PM
The apprentice wants to write down something a tech showed them on the last job. They text it to themselves, and it gets buried in their messages.
- 4:00 PM
The Field Supervisor sits down for a check-in and has no record of what the apprentice has done in the field. The conversation starts from scratch.
- 8:00 AM
The apprentice finishes the job and logs the equipment they worked on from their Skill Map. It is tied to the job, timestamped, and on their record for good.
- 10:30 AM
The Field Supervisor opens the apprentice's Skill Map. Every piece of equipment logged and every note added is right there, heat pump experience included.
- 1:00 PM
The apprentice adds a note from the morning job while it is still fresh: a technique, an observation, a question to follow up on. It is on their Skill Map.
- 4:00 PM
The check-in is grounded in the apprentice's actual logged experience. The supervisor can see exactly what they have been exposed to and where the gaps still are.
What it won't do.
So nobody's surprised later.
- Does not pull equipment or job data onto the page automatically; the apprentice logs it themselves.
- Does not replace formal apprenticeship records or certification tracking.
- Does not let the Field Supervisor add or edit entries on the apprentice's behalf.
- Does not generate progress reports or advancement recommendations automatically.
- About 220,000 calls a month analyzed across 31 shops
- 139 shops use Graphite Lab tools
- 108 ServiceTitan data types synced, including for multi-location operators
- 66 to 93 mobile PageSpeed, from a contractor's old site to the preview we built in under 10 days
Let’s talk about your shop.
No slide deck. Tell us how your team runs today and we'll show you what we'd build first. If it's a fit, we send you a quote.
