Department

Marketing

Exists when the company's growth depends on proactively generating demand rather than relying on word-of-mouth and repeat business alone. Marketing as a department means someone owns lead generation, brand presence, and customer acquisition strategy. Before this exists, the owner is running Google Ads between jobs and hoping the phone rings. It becomes real when the company needs a predictable pipeline of new customers to hit revenue targets.

The department at a glance

Works

Office

behind a desk

Roles inside

1

documented role

Core functions

5

the daily work

Core functions

What Marketing actually owns.

The work that defines this department. If nobody owns it, the rest of the business pays the bill.

  • ▸Lead generation and demand creation
  • ▸Brand management and online presence
  • ▸Advertising campaign management
  • ▸Content creation and social media
  • ▸Marketing analytics and ROI tracking

Roles inside

Who you’ll find in Marketing.

One role we've documented here. Each has its own page with a day in the life, the duties, and the products built for it.