FOR THE OFFICE MANAGER
Job Seal
Audits every closed job and flags what is missing.
The Office Manager stops finding gaps one invoice at a time. Job Seal checks every job once it closes and flags what is missing or off, with the reason, in a review queue.
- Time back
- 12 min
- per job
- Cost
- From 12¢
- 24 Rivets per job audited
- 24 Rivets per job audited
- 30 Rivets per checklist graded
How it works.
4 steps, and your team only touches the ones that need a person.
- 1.
A job closes
Job Seal picks up each job after it is marked complete. It does not hold the job open; the field service system decides when a job closes.
- 2.
The job is audited
It runs the checks the shop turned on: photos, signature, payment, invoice lines, and the answers on a picked checklist.
- 3.
Gaps are flagged for the office
Anything missing or off lands in a review queue with the reason. The office follows up with the technician, then marks the flag resolved or dismisses it with a note.
- 4.
Checklists are graded
For a picked checklist, each answer and photo is graded against its pass criteria, and the job passes when every item passes.
Try it.
A small working model of Job Seal. Nothing here touches a real customer.
Close out a job with the checklist half done and see what Job Seal flags for the office after it closes.
A day for the Office Manager.
- 8:00 AM
The Office Manager opens the invoice queue. The first job has no photos attached. They call the technician. No answer.
- 9:00 AM
The second job is missing the customer signature. The technician says they forgot to collect it. The job cannot be invoiced until it is resolved.
- 11:00 AM
Four jobs are held for missing documentation. Invoices are delayed. One job is three days old and still not closed.
- 4:30 PM
Two jobs were invoiced late. Two are still pending. The controller asks about the delay.
- 8:00 AM
The Office Manager opens the review queue. The jobs that closed overnight were audited, and two are flagged: one with no photos, one with no signature.
- 9:00 AM
Each flag shows the job and the reason. The Office Manager messages the technician while the visit is fresh, and the signature is back by mid-morning.
- 11:00 AM
The jobs with nothing flagged go straight to invoicing. Four jobs are invoiced in the first two hours.
- 4:30 PM
Every flag is resolved or dismissed with a note. Nothing sits unnoticed in the closed pile, and the controller has nothing to ask about.
What it won't do.
So nobody's surprised later.
- Does not generate the invoice; that stays in the FSM billing workflow.
- Does not stop a job from closing; it audits the job after it closes.
- Does not replace the FSM job record; it checks what is already there.
- Does not score or evaluate technician closeout compliance over time.
- About 220,000 calls a month analyzed across 31 shops
- 139 shops use Graphite Lab tools
- 108 ServiceTitan data types synced, including for multi-location operators
- 66 to 93 mobile PageSpeed, from a contractor's old site to the preview we built in under 10 days
Let’s talk about your shop.
No slide deck. Tell us how your team runs today and we'll show you what we'd build first. If it's a fit, we send you a quote.
