FOR THE PAYROLL SPECIALIST
Time Guard
Same-day job-time checks that catch variances early.
The Payroll Specialist stops finding out about time-compliance problems at the Friday timecard review, days after they happened. Time Guard surfaces them the same day.
- Time back
- 3 min
- per job
- Cost
- 9¢
- 18 Rivets per job
How it works.
4 steps, and your team only touches the ones that need a person.
- 1.
Timesheet data is pulled per job
For each completed job, Time Guard reads the timesheet entry alongside the job's location and job type to establish how the technician spent their time.
- 2.
Expected vs. actual is compared
Travel time, job duration, and idle time are each measured against the benchmarks set for that job type and location.
- 3.
The technician is reminded when guidelines aren't met
When a variance exceeds the threshold, the technician gets an automatic reminder before the issue compounds across the day.
- 4.
The Payroll Specialist is alerted when escalation may be needed
When the variance meets the escalation conditions, the Payroll Specialist gets an alert with the job details and the specific variance that triggered it.
Try it.
A small working model of Time Guard. Nothing here touches a real customer.
Pick one of today's finished jobs and see how its time stacks up against the benchmark.
A day for the Payroll Specialist.
- 2:00 PM
A technician runs two hours of idle time between two jobs. No one knows until the timecard review on Friday.
- 3:00 PM
A customer calls to say their technician arrived ninety minutes late. The Payroll Specialist has no data on the day's travel times and cannot explain what happened.
- 4:00 PM
Weekly timecard review. The Payroll Specialist works through variances one by one. Most are too old to act on constructively.
- 4:30 PM
One technician's pattern is clear in hindsight: consistent long travel on Wednesdays. The conversation happens seven days after the pattern started.
- 2:00 PM
An idle-time variance triggers a reminder to the technician automatically. The issue is surfaced the same day, not at the Friday review.
- 3:00 PM
The customer call comes in. The Payroll Specialist opens the job. Travel time, duration, and variance are already there. The conversation with the technician happens while the context is current.
- 4:00 PM
The timecard review is a confirmation now, not a discovery process. The variances were already addressed during the day.
- 4:30 PM
The pattern surfaced the same day it occurred and was already addressed. The week's data is clean going into the weekend.
What it won't do.
So nobody's surprised later.
- Does not modify timesheets or adjust job records based on variance findings.
- Does not track GPS or live technician location during the job.
- Does not score or rank technicians on overall performance.
- Does not replace the Payroll Specialist's judgment on situations that require a direct conversation with the technician.
- About 220,000 calls a month analyzed across 31 shops
- 139 shops use Graphite Lab tools
- 108 ServiceTitan data types synced, including for multi-location operators
- 66 to 93 mobile PageSpeed, from a contractor's old site to the preview we built in under 10 days
Let’s talk about your shop.
No slide deck. Tell us how your team runs today and we'll show you what we'd build first. If it's a fit, we send you a quote.
