Department
Technology
Exists when the company's software, hardware, and data infrastructure is complex enough to need dedicated management. Technology as a department means someone owns the tech stack, selecting tools, managing integrations, supporting users, and ensuring systems talk to each other. Before this exists, the most tech-savvy person in the office is the de facto IT department. It becomes real when system failures or poor tool choices cost real money.
The department at a glance
Works
Office
behind a desk
Roles inside
2
documented roles
Core functions
4
the daily work
Core functions
What Technology actually owns.
The work that defines this department. If nobody owns it, the rest of the business pays the bill.
- ▸Software selection and vendor management
- ▸System integration and data flow management
- ▸User support and training on business tools
- ▸IT infrastructure and security management
Roles inside
Who you’ll find in Technology.
2 roles we've documented here. Each has its own page with a day in the life, the duties, and the products built for it.
