a.k.a. Reporting Analyst, BI Analyst, Performance Analyst
The Data Analyst
Turns operational data into actionable visibility.

The seat at a glance
Department
Technology
Works from
Office
Pay
$55k-85k
In the software
daily
Who they are
Where the data analyst runs the day from the desk.
Turns operational data into actionable visibility.
Software relationship: daily
Goals · what “good” looks like
- ▸Clear operational visibility teams actually use
- ▸Earlier problem detection through alerts
- ▸Better data-driven decision-making
Also called
Reporting AnalystBI AnalystPerformance Analyst
Setting
Office
behind a desk most daysWhat they own · where they slip
The job, frankly.
Core duties
what’s on their plate every week
✓
Build dashboards and reports for teams
✓
Define KPI logic and data hygiene standards
✓
Investigate anomalies and performance drivers
✓
Support forecasting and capacity planning
✓
Improve data quality routines
Where they trip
watch for these, they’re common
✗Building dashboards that track everything
✗Presenting data without context
✗Not addressing upstream data quality issues
What makes them a champion
Connect operational data from dispatch, field, billing, and customer systems into one analysis.
what the data analyst says the first time the dashboard finally clicks.
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