a.k.a. AR Coordinator, Collections Specialist, Billing Specialist
The Accounts Receivable Specialist
Owns getting invoices paid and keeping AR current.
The seat at a glance
Department
Finance
Works from
Office
Pay
$38k-55k
In the software
daily
The tools we built for them
Products for the Accounts Receivable Specialist.
Each one saves the accounts receivable specialist a few hours a week and a lot of friction.
Who they are
Where the accounts receivable specialist runs the day from the desk.
Owns getting invoices paid and keeping AR current.
Software relationship: daily
Goals · what “good” looks like
- ▸DSO improving quarter over quarter
- ▸Less than 10% of AR over 60 days
- ▸Fewer billing disputes
Also called
AR CoordinatorCollections SpecialistBilling Specialist
Setting
Office
behind a desk most daysWhat they own · where they slip
The job, frankly.
Core duties
what’s on their plate every week
✓
Send invoices promptly after job completion
✓
Run consistent collections follow-up cadence
✓
Resolve billing disputes quickly
✓
Post incoming payments accurately
✓
Track AR aging and escalate overdue accounts
Where they trip
watch for these, they’re common
✗Sending invoices late or with errors
✗Treating collections as adversarial
✗Not documenting collection conversations
What makes them a champion
Customer's complete billing history, open invoices, and payment patterns in one view during calls.
what the accounts receivable specialist says the first time the dashboard finally clicks.
Keep exploring
